Decision rights
Who decides what, at what threshold, and who only needs to be told. Written per decision, not per title.
Business
structuring.
Reorganisations move boxes. Zyrn moves decision rights — because the org chart is only the map, and authority is the terrain. Structure is what a firm does under pressure, not what it publishes.
01 — AS PUBLISHED
000%
ESCALATED DECISION
OWNED WHERE IT LANDS
HOPS TO A DECISION — 4.2
Every decision travels to the top and back. The chart is accurate and the firm is still slow.
What it covers
Six modules. Authority is mapped before any box is moved.
Incentives
What the current structure actually rewards, which is rarely what the strategy asks for.
Operating model
How work crosses the firm: handoffs, queues, and the places load silently accumulates.
Governance
The forums that decide, their cadence, and the ones that can be deleted outright.
Accountability
A named owner per outcome. Shared ownership is treated as an unassigned outcome.
Load
Where the structure is carrying more than it was designed for, measured before it is redesigned.
How it runs
Three phases, the same three every line runs. Measured at each one.
P.01
Diagnose
Four to six weeks. Decision mapping, incentive audit, and the escalation paths people actually use.
P.02
Restructure
One to two quarters. Rights reassigned, forums cut, and the operating model rewritten around them.
P.03
Calibrate
Ongoing. Structure is reviewed against real decisions, quarter over quarter.
What changes
Signals the diagnostic watches, and the direction they are expected to move.
- ESCALATION Fewer decisions travel further than they need to.
- CYCLE TIME The gap between a decision being needed and being made.
- OWNERSHIP Every outcome resolves to one name.
- FORUMS Count goes down; the remaining ones decide rather than update.
Authority,
where the work is.
The engagement closes when decisions stop travelling up to be made.